Accounts Receivable Specialist

Job Summary

The Accounts Receivable Specialist is responsible for maintaining the day-to-day accounts receivable operations of a rapidly growing company in a fast-paced environment. This position will report to the Accounting Manager and will work with a variety of internal and external stakeholders to achieve department, company, and personal goals.

Key Responsibilities

· Build and maintain relationships with customers through phone and email (30%)

· Monitor current customer accounts for overdue balances, follow up with internal and external personnel via telephone, email and other measures for timely resolution of collection matters and billing disputes (15%)

· Troubleshoot and respond to internal and external inquiries through financial operations shared mailboxes (10%)

· Apply and deposit checks/wires received to the appropriate open receivable account (10%)

· Generate credit memos and customer refunds as needed (5%)

· Reconcile credit card batches and make deposits daily (5%)

· Work closely with collection agency to place accounts with them when necessary (5%)

· Perform reviews of aged accounts receivable to ensure balances display an accurate picture of customer receivables (5%)

· Research, dispute and process chargebacks in a timely manner (5%)

· Perform special projects and varied tasks as needed (5%)

Requirements:

• Associate or Bachelor’s Degree preferred or equivalent education and years of

experience

• 1-3 years Accounts Receivable or equivalent experience

• Experience with NetSuite or other ERP system

• Intermediate Excel skills

• Excellent verbal and written communication skills