Accounts Receivable Representative

Position Summary

The Accounts Receivable Representative for Third Party Billing electronically bills commercial payor client services on a bi‑weekly basis, applying cash receipts to client accounts, collecting past due accounts receivable, and identifying and communicating payment matters to the Third Party Billing Manager and others in the organization regarding all commercial payor accounts.

Rate

$22

Education and Experience / Qualifications

• High School diploma or equivalent is required plus Certified Medical Biller/Coder designation and 2–3 years experience and knowledge of behavioral health billing/collection practices is preferred.
• Proficiency in Microsoft Office applications, excellent verbal and written communication skills, analytical and problem‑solving abilities, and the ability to multi‑task in a fast‑paced environment is also required.
• Experience working for a Not for Profit and with Great Plains Microsoft Dynamics and NextGen is preferred.

Location

Bristol, CT (this position is in office, not remote)

Schedule

Full Time

Employee Benefits

Nurture Your Health

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health

Secure Your Future

• Enjoy peace of mind with company‑paid life and AD&D insurance
• 403(b) Plan, with contributions from the company

Fuel Your Career Growth

• Pursue your educational goals with our Education Reimbursement Program
• Access training and development opportunities
• Receive a productivity incentive to recognize your hard work and dedication

Maintain Work‑Life Harmony

• Recharge with generous paid time off, including:
  • 15 vacation days per year to explore and recharge
  • 8 sick days per year for your well‑being
  • 2 personal days per year for your personal needs
  • 2 floating holidays per year to celebrate what matters to you
  • 9 paid company holidays to spend with loved ones
• Access free and confidential counseling through our Employee Assistance Program (EAP)

Essential Duties and Responsibilities

• Electronically submit clean claims to all commercial payors through clearinghouse on a bi‑weekly basis.
• Research claims that do not pass through clearinghouse.
• Process paper claims that cannot be handled electronically on a weekly basis.
• Receive and post checks from commercial payors.
• Manually apply payments to client accounts.
• Research incorrect payments with payors to determine what process issues exist.
• Stay current with bulletins regarding new policies/procedures.
• Ensure the Medicaid compliance monitoring workbook is appropriately completed.
• Ensure cash payments are correctly posted in NextGen and transferred to accounting for deposit.
• Respond to client and clinician requests by phone or email.
• Process refunds for commercial insurance clients.
• Review client unapplied cash and apply when possible.
• Continue to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as use appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.

Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.