Accounts Receivable Coordinator - Automated Logic

Accounts Receivable CoordinatorThe Accounts Receivable Coordinator manages customer accounts, monitors outstanding receivables, supports collection efforts, resolves payment disputes, and maintains accurate financial records. Serving as a key cross-functional liaison between customers, Billing, Credit, Cash Applications, and Field Operations teams, this role is critical to improving cash flow and reducing delinquent receivables across the Order-to-Cash cycle.Key ResponsibilitiesMonitor customer accounts to identify overdue invoices, perform account reconciliations, maintain accurate AR records, and manage unapplied cash.Investigate and resolve billing disputes and payment discrepancies; contact customers regarding delinquent balances in a professional manner.Prepare weekly and monthly AR performance metrics, aging reports, and cash flow analysis; present AR status, risks, and recommendations to management.Serve as a primary point of contact for significant customer AR issues, coordinating closely with Collections, Credit, Cash Applications, Billing, and Field Operations.Manage past due AR reduction (burn-down) routines, execute escalation processes, and participate in continuous improvement initiatives within the Order-to-Cash process.Participate in regular AR review meetings with leadership, building collaborative relationships with internal teams and key external customers.Key Performance Indicators (KPIs)Reduction in past-due AR balances and improvement in aging bucket performanceAccelerated collection rates and decreased dispute resolution cycle timesHigh accuracy in AR reporting, forecasting, and cash applicationPositive internal stakeholder and customer engagement metricsQualifications:Required QualificationsHigh School Diploma/GED or Associates degree (or other 2-year post-high school training)4+ years of hands-on experience in Accounts Receivable, Collections, Credit Analysis, Corporate Billing, or Commercial Accounting.Preferred QualificationsBachelor's degree in Accounting, Finance, Business Administration, or EconomicsStrong hands-on experience in Accounts Receivable, Collections, Credit Analysis, Corporate Billing, or Commercial Accounting.Experience with Collections strategy development, executive-level presentations, financial dashboard analysis, or process improvement methodologies.Strong understanding of foundational accounting principles, AR aging analysis, dispute management, and reconciliation procedures.Demonstrated ability to work independently, manage competing priorities, and communicate effectively with internal and external stakeholders.Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, data analysis) and experience using enterprise ERP financial systems (e.g., SAP, Oracle or equivalent).Pay RangeThe annual salary for this position is between $43,500.00 - $87,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.Other CompensationThis position may be entitled to short-term cash incentives, subject to plan requirements.BenefitsHealth Care Benefits: Medical, Dental, Vision; Wellness incentivesRetirement BenefitsTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacationDisability: Short-term and long-term disabilityLife Insurance and Accidental Death and DismembermentTax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending AccountTuition Assistance