Accounts Receivable Analyst

Accounts Receivable Dispute Resolution Consultant

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

Job Summary

We are seeking a highly skilled AR Dispute Resolution Consultant. As an AR Dispute Resolution Consultant, you will be responsible for managing the dispute resolution process and resolving discrepancies including billing errors, discrepancies between invoices and purchase orders, incorrect delivery of goods or services and defective products in a timely and efficient manner as well as mentoring and coaching new coworkers. Your exceptional analytical and communication skills will play a vital role in ensuring accurate and prompt resolution, strengthening client relationships, and optimizing the overall financial health of our organization.

What you will do

Collaborate with various departments, including sales, customer service, and collections, to gather necessary information and resolve customer disputes.

Research disputes to determine facts and identify root cause and pathway to resolution

Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements established by Management

Maintain open disputes reporting and provide periodic status updates to leadership with anticipated resolution date

Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued

Engage in clear and professional communication with customers and stakeholders

Maintain comprehensive records of all dispute-related activities, communications, and resolutions. xhqgsiq Generate regular reports on dispute trends, aging, and resolution status for management review

Ensure compliance with company policies, accounting standards, and regulatory requirements during the dispute resolution process.

Adhere to internal controls and maintain a high level of data accuracy and integrity