Accounts Payable Representative

Hybrid Role

Work from home 4 days a week and in office 1 day a week

Role Overview

The Accounts Payable Representative is responsible for ensuring accurate payments to vendors/providers which includes processing invoices/claims, conducting research, obtaining approval, recordkeeping, and maintaining vendor/provider relationships.

Qualifications

• Minimum of one (1) year accounting experience to include General Ledger, AP, A/R or Financial Reporting For Patient Payables - preferred two (2) years experience in medical claims processing, medical biller or coder.
• Computer experience to include Microsoft (Outlook, Excel, Word) and Windows Explorer
• Team player and self-starter who is accurate and detail-oriented
• Professional attitude
• Highly organized, with the ability to effectively manage many tasks simultaneously
• Able to maintain a strict level of confidentiality
• Proficient in time management skills with the ability to prioritize a variety of duties and complete projects within assigned time frames

Competencies

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities

• Overhead Payables: Process invoices/check requests using automated AP system Enters vouchers into AP system and reviews for accuracy. For employee expense reports, make sure all receipts are attached and adheres to policy. Assigns correct affiliate/GL account coding to each voucher. Assigns approver and submits for approval. Adds any voucher that requires special attention to the special handling log. For new vendors, obtains a copy of the vendors’ W-9 as well as ACH information for proper set-up into the system. Communicates with vendors and teams with regards to problems/questions concerning invoices. Updates all required logs. Reviews system queues/reports to ensure all invoices are being paid in a timely manner. Assists with annual 1099 process.
• Patient Payables: Efficiently and accurately analyzes claim submissions to determine whether the claim should be accepted, rejected, approved or denied for payment based on the legally binding agreement and/or fee schedules and the patient conditions. Resolves pended claims, secondary review claims and prior approval requests. Reviews and addresses provider inquiries regarding claim adjudication, including incoming phone calls, correspondence, and appeals. Research requests for overpayment/underpayment efficiently and accurately, submit data and resolution to the supervisor for final determination. Maintains a thorough knowledge of third-party billing and reimbursement requirements. Ensure accurate record keeping of all vendors, including TIN, NPI, Physical Address, Remit Address and Vendor Contact person’s email address and phone number.
• Compensation Pay Range: $18.43 - $27.43

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit

Choices. Education. Guidance. As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice.

Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs. Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit

It is the policy of the Organization to provide equal employment opportunities to all employees and applicants for employment.

The Organization(s) complies with all civil rights laws and other federal, state and local fair employment laws that prohibit any unlawful employment practices including harassment and discrimination based on race, color, religion, gender, national origin, age, physical or mental disability, marital status, pregnancy, genetic information, status as a covered veteran, sexual orientation, or any other characteristic protected by law.

Employment decisions, including hiring and promoting, are based on merit, qualifications, abilities and business needs. This policy applies to all terms and conditions of employment in accordance with applicable federal, state and local laws.

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