About the Company Few&Far is partnering with a Series A startup that combines human facilitation with AI-driven insights to help enterprises run meaningful conversations at scale, improving talent strategy, employee engagement, and organisational intelligence.
We're hiring a Senior Customer Success Manager as the third member of the New York CS team. You'll build the CS playbook from the ground up, own our largest enterprise accounts, and manage engagement with GSI partners (Accenture, Deloitte, PwC, EY).
Lead CS for key enterprise accounts and manage GSI partner engagement Bring the voice of the customer into product roadmap decisions
5+ years in Customer Success or Enterprise Account Management within SaaS
Track record building or scaling a CS function
Data-driven, with hands-on CS tech stack experience
Entrepreneurial and comfortable building in ambiguity
Bachelor's degree
Accounts Manager (Full-Time) in new york at Unknown Company
This position is listed as full time and onsite.