Investigating and resolving billing inquiries, the full-time remote Accounting Support Specialist will manage premium receipts processing and ensure accurate financial transactions for internal and external customers. Key responsibilities Investigate and respond to customer inquiries regarding policy status, payment remittances, and related billing matters Research and process unidentified premium receipts and prepare daily bank deposit reconciliations Authorize premium disbursements and maintain proper documentation for billing processes Required qualifications High School Diploma required; accounting course preferred 0 to 1 year's accounting work experience required Exceptional typing and 10-key by touch skills Intermediate skills in Excel and Word Duck Creek experience preferred