As the primary point of contact for clients using production accounting and payroll software, the full-time remote Accounting Success Specialist will assist with inquiries via phone, email, and chat, while also contributing to QA testing and ensuring a positive client experience. Key responsibilities Work directly with clients to answer their accounting and software support questions Assist with QA testing of new software releases and escalate issues as needed Utilize HubSpot help desk software to log tickets and perform data integrity GL reconciliations Required qualifications Experience supporting accounting or business operations software Knowledge of the basics of production accounting is a plus Ability to manage high volumes of inquiries under pressure Enthusiastic attitude towards providing superior customer service Experience with personal computers and printer desktop support
Accounting Success Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.