Job PostingAt Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job DescriptionThe Accounting Specialist Associate III is responsible for a wide range of tasks, including processing daily deposits, handling unidentified and re-deposits, managing payment transmissions, maintaining performance scorecards, overseeing batching operations, handling cash and deposits, uploading account adjustments, processing claims repayments, managing document systems, balancing transactions at the end of day, and monitoring payment queues.
The role also includes tasks related to commissions, reconciliations (including non-cash items and rejected transactions), drafting letters, and creating and maintaining spreadsheets and logs. Due to the complexity of the responsibilities, the position includes a comprehensive 8-week training program to support effective knowledge transfer. This is an essential employee position that requires the team member to work on-site daily at our Irving, Texas location, Monday through Friday from 7:00 a.m. to 3:30 p.m., and Saturdays on a rotational basis. The team member plays a critical role within Depository Services by handling physical checks and paperwork. Candidates should be able to lift 10–15 pounds, stand for periods of 15–30 minutes at a time, and walk short distances within the building. Due to the complexity of the responsibilities, the role begins with a comprehensive 8-week training program to ensure effective knowledge transfer.What We're Looking For:Education: High school diploma or equivalent requiredExperience: 1+ years of customer service experience preferred—but if you're a quick learner with a great attitude, we're happy to train youSchedule:On-site role based in Irving, TexasMonday–Friday, 7:00 a.m. – 3:30 p.m. CSTOccasional overtime as neededRotational Saturday coverage from 12:00 – 2:00 p.m. CSTWhat You'll Bring to the Team:A positive, customer-first mindset with a strong service orientationWillingness to learn and cross-train to support a collaborative team environmentStrong organizational skills and the ability to manage multiple priorities under tight deadlinesExcellent communication skills—both written and verbalConfidence working in a fast-paced, team-driven environmentStrong critical thinking and problem-solving skillsAttention to detail and a proactive approach to identifying issuesTools You'll Use (and Ideally Already Know):Microsoft Office Suite, especially Excel (intermediate to advanced level)Microsoft Outlook, Word, Teams, and PDF editing toolsTyping and 10-key data entrySAP and mainframe systems experience (preferred but not required)Basic understanding of accounting principles and strong math skillsFamiliarity with the U.S. banking industry is a plusSkillsCompensationCompensation offered for this role is $17.88 - 26.93 per hour and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.