Accounting Operations Supervisor

Large Global Risk and Insurance Client with offices in Urbandale - (Client Confidential)

Job Title: Accounting Operations Supervisor

About the Role:

New accounting operations build to centralize a highly manual AR/AP process supporting North America and Latin America. The team will stabilize the transition, standardize workflows, and drive technology/process efficiencies.

Responsibilities

• Supervise and develop a team through coaching, guidance, and mentorship; set clear expectations and goals; monitor and evaluate performance.
• Lead, direct, and review work to maintain workflow and productivity, including assigning tasks based on skills and expertise and providing clear instructions and feedback.
• Communicate effectively with internal and external partners, adapting communication style to audience and situation.
• Explain and reinforce policies, practices, and procedures within the area of responsibility; provide guidance to ensure understanding and compliance.
• Make impactful adjustments to procedures and processes to solve problems; analyze current processes and apply process improvement methodologies to enhance effectiveness.
• Solve complex operational issues by applying critical thinking, using experience, and analyzing broader impacts and the intent behind operating principles.
• Drive operational performance by setting targets, prioritizing work, monitoring results, and taking action to ensure goals are met and department outcomes are improved.
• Leads 10-12 colleagues across mixed staff levels; workflow, productivity, KPIs, coaching and month-end execution.
• Leadership matters more than full-cycle accounting.
• AR/AP supervisors, team leads and strong emerging leaders are viable.
• Must communicate clearly with high-touch stakeholders and work cross-functionally; global/offshore partnership experience is a plus.

Qualifications

• 5+ years of professional experience in accounting or finance
• Experience leading and coaching a team in an accounting operations, finance operations, or transaction-processing environment.
• Demonstrated ability to assign/review work, manage priorities, and deliver weekly operational objectives.
• 5+ years accounting/finance; degree preferred but not required.

Required Skills

• Strong communication skills with the ability to explain policies/procedures clearly and work effectively with internal and external stakeholders.
• Proven problem-solving ability, including analyzing issues with broader operational impacts and implementing process changes.

Preferred Skills

• Bachelor’s degree in accounting or related fields.
• Experience driving process improvement initiatives.
• Familiarity with controlled financial operations environments.
• Useful systems: Excel, Power BI, Oracle; Workday/SharePoint are pluses.

Pay range

85-90k