Account Support Representative

Acting as a liaison for customer inquiries, the full-time Customer Support Account Representative will provide product and service information, resolve issues, and support National Account Managers in achieving sales excellence while working remotely. Key responsibilities Handle all calls to the Customer Support Center, providing exceptional service and addressing customer issues Develop and maintain customer relationships by managing orders, tracking information, and addressing concerns Collaborate with various departments to ensure client needs are met and promote special offers to target accounts Required qualifications High School Diploma (or GED) required; Bachelor's Degree preferred Minimum 2 years of experience in an administrative role Prior experience in a customer service environment is preferred Intermediate knowledge of MS Excel, MS Word, MS PowerPoint, and MS Access Knowledge of AS400 is a plus