Account Support Coordinator (Medical Billing)- Hybrid Schedule

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit

We are seeking anAccount Support Coordinatorto work with our team in the OrthoCarolina Business Office. This position is a hybrid schedule with rotating days in the office depending on department needs.

The Account Support Coordinatorposition is responsible for monitoring unpaid, true account balances beginning at age 60 days to ensure that insurance claims have been filed and paid. Follows up on unpaid claims to identify reasons for non-payment. Pre-certification and benefit verification may be required.

Essential Functions:

• Identifying and correcting internal problems within assigned accounts to expedite payments from insurance companies.
• Serves as liaison between patient and insurance companies.
• Performs month-end closing on routine schedule with other patient account reps.
• Substitutes in other areas of the business office as needed.

Employee Type Regular

Qualifications Skills Customer Satisfaction, Problem Solving Education High School Certifications Language Work Experience Customer Service Experience, Healthcare Experience

Our growth is creating great opportunities! As our organization continues to grow we're opening new opportunities for talented people like you.