Description
JOB DESCRIPTION
JOB TITLE: Finance Settlement Clerk
CREATED/REVISED:
NAME OF EMPLOYEE IN POSITION:
DEPARTMENT NAME: Financial Operations
LOCATION: El Salvador
REPORTS TO: Allan Vilchez
DIRECT REPORTS:
FLSA:
PRIMARY RESPONSIBILITIES:
A Finance Settlement Clerk is responsible for assisting, coordinating, and executing various tasks related to the setup and management of Agent settlement in the Americas. The position interacts with various departments within the company, as well as with outside vendors and agents, in the execution of projects to install Smart Safes, Armored Service, Deposit to Account processing, among other related activities.
ESSENTIAL JOB FUNCTIONS:
- Support Finance Operations with management, implementation and processes for large Smart Safe rollout project
- Includes managing Excel database of existing and current locations
- Providing excellent customer service to existing agents
- Work with our banking partners to resolve issues and manage solutions accordingly
- Manage projects that involve calling agents and instructing on new policies, procedures and opportunities
- Manage processes to improve inventory management of deposit tickets/deposit bags for our network of agents (US and Canada)
- Support Finance Operations team with ad-hoc projects and analysis as necessary
- Identify opportunities to improve efficiency for existing processes and projects
- Verify that all agent payments have been applied correctly.
- Research deposits reported by banks with no agent information. This task includes weekly and monthly reports.
- Analyze and post the returned items and adjustments received from the bank.
- Collect and provide appropriate documentation to banks to support claims for corrections or research of adjustments.
- Assist with month end reconciliation and closing procedures
- Create reports with basic formulas in Excel.
- Interact with customers and coworkers by email or telephone to resolve any concerns regarding accounting or banking issues.
- Understand the multiple procedural requirements that vary between banks.
- Maintain a high level of discretion when dealing with financial transactions.
JOB-RELATED QUALIFICATION STANDARDS
Education
Minimum AA degree in Accounting, Management or related field
Will consider previous work experience in lieu of formal education
Knowledge/Skills
Proficient with– Microsoft Office Suite (Excel, Word, PowerPoint, Access, etc.)
Knowledge of Money Transfer Industry a plus
Knowledge of basic Finance principles preferred
Attention to Detail
Superb Customer Service Skills
Team Driven Attitude
Completed College course work preferred
General knowledge of bookkeeping procedures and accounting principles
Excellent organizational skills
Demonstrates initiative
Ability to meet concurrent deadlines
Strong problem solver
Detail oriented
Interact effectively and tactfully with all levels of management
Excellent oral and written communications skills
Demonstrated ability to type letters and numbers accurately
Proficient in Microsoft Office suite (Excel, Outlook, Word)
Bilingual – English/Spanish
Physical Demands
General Office Activities - Standing, Sitting, Talking, Lifting, Finger Manipulation, etc
PHYSICAL HAZARDS – Health and Safety Concerns
General Office Environment
EQUIPMENT AND SPECIAL MATERIALS
Computer, printer, photocopy machine, fax machine, telephone, etc.
REMARKS: Management has the right to add or change duties and job requirements at anytime. In addition, the employer may consider whether the individual applying for or holding the position is qualified. There are two steps involved in this determination. The first concerns whether the applicant or current employee satisfies the prerequisites for the position. The second step involves whether or not the person can perform the essential functions with or without reasonable accommodation.
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