Providing product, pricing, and sales support to various stakeholders, the full-time Account Services Associate will manage phone availability and inbound/outbound call volume while working remotely to enhance customer service and operational efficiency. Key responsibilities Serve as a subject matter expert for the Extended Service Contract line Assist in resolving issues involving Sales, Dealerships, Brand Manufacturers, and Customers Coordinate reporting functions and ensure effective turnaround times for service requests Required qualifications Proficient knowledge of Microsoft Office products, particularly Excel Experience interacting across multiple departments and business lines Ability to work independently in a remote environment Strong organizational skills and attention to detail Capability to manage time effectively under demanding conditions