Requisition Number:
Account Principal, Work Transformation
Location: Remote
About the role
As a Account Principal, Work Transformation you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high‑margin services growth.
- Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO).
- Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts.
- Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins.
- Lead delivery of strategic business reviews and executive steering committee meetings.
What we're looking for
- Experience: 15-20 years of industry experience, typically including time as a former services delivery lead or career strategic consultant.
- Leadership Focus: At least 10 years in client/account management or leading large‑scale digital transformation programs.
- Technical Domain: Demonstrated experience leading teams in major implementations or migrations of Microsoft Office or Google Workspace.
- Commercial Mastery: Proven ability to navigate complex contracting models and drive services sales from plan to implementation.
What you can expect
We are committed to supporting your professional growth and work‑life balance. You will have access to a full suite of employee benefits and the opportunity to advance your career within the organization.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
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