Account Managers

REMOTE ACCOUNT MANAGER

Legacy Logistics

**Department:** Client Success & Business Development
**Location:** 100% Remote
**Reports To:** Leadership Team
**Compensation:** Hourly + Commission
**90-Day Probationary Period:** Commission Only

POSITION SUMMARY

Legacy Logistics is seeking a professional, motivated, and relationship-driven Remote Account Manager to manage client relationships while helping grow our customer base.

The Account Manager will serve as a trusted point of contact for Legacy Logistics clients, ensuring they receive exceptional service while identifying opportunities to strengthen and expand each relationship.

This position combines client relationship management, business development, sales, and account growth.

KEY RESPONSIBILITIES

* Build and maintain strong relationships with business owners and decision-makers
* Develop new business opportunities and acquire qualified clients
* Manage assigned client accounts from onboarding through ongoing service
* Serve as a primary point of contact for assigned clients
* Understand each client's business, products, and fulfillment needs
* Coordinate client requests with Legacy Logistics' operations team
* Identify opportunities for account growth and additional services
* Monitor client satisfaction and address concerns proactively
* Maintain accurate client records, activities, and follow-ups in Zoho CRM
* Support client retention, renewals, and long-term relationships
* Meet established sales, activity, and client-retention goals
* Represent Legacy Logistics professionally in every client interaction

QUALIFICATIONS

* Strong communication and interpersonal skills
* Professional and confident presence
* Highly organized and detail-oriented
* Self-motivated and accountable
* Comfortable with sales and prospecting
* Strong relationship-building skills
* Able to work independently in a remote environment
* Comfortable learning CRM and business technology
* Previous experience in sales, account management, customer success, logistics, fulfillment, or e-commerce is preferred

THE IDEAL CANDIDATE

You are someone who takes ownership.

You don't wait for clients to chase you. You communicate proactively, solve problems, follow through on commitments, and look for ways to create additional value.

You're competitive, professional, coachable, and motivated by results.

At Legacy Logistics, Account Managers don't simply manage accounts they build relationships, generate business, and help our clients succeed.