Account Manager

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This range is provided by NJ Consulting Firm. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $65,000.00/yr

Company Overview
Step Up Consulting is a forward-thinking consultancy firm based in the USA, dedicated to providing innovative solutions and exceptional service to our clients. We pride ourselves on our commitment to fostering long-lasting relationships, understanding the unique needs of each donor, and strategically aligning them with our mission to help communities grow and thrive. Our team is composed of passionate professionals who embrace collaboration and creativity in seeking to elevate our contributing partners. Join us as we continue to enhance our impact through dedicated account management.
Role Responsibilities

• Manage and cultivate donor relationships to ensure long-term engagement.
• Develop and execute account plans in line with organizational goals.
• Identify and target potential new donors through strategic analysis.
• Monitor and report on donor engagement and performance metrics.
• Conduct regular check-ins and follow-ups with existing donors.
• Collaborate with cross-functional teams to enhance donor experiences.
• Facilitate donor recognition programs and events.
• Analyze trends in donor behavior for proactive outreach.
• Provide exceptional customer service to all donors and stakeholders.
• Create detailed reports on donor portfolios and engagement.
• Design and implement strategies for donor acquisition and retention.
• Assist in the development of marketing materials for donor outreach.
• Lead training sessions for staff on donor engagement techniques.
• Negotiate and manage donor contracts effectively.
• Ensure compliance with all donor agreements and regulations.
• Act as a liaison between donors and internal teams to foster communication.
  

Qualifications

• Minimum of 3 years of experience in account management or related roles.
• Strong proven track record of managing donor relations.
• Excellent interpersonal and communication skills.
• Ability to analyze data and derive actionable insights.
• Proficient in Microsoft Office Suite and CRM software.
• Demonstrated ability to manage multiple projects simultaneously.
• Strong negotiation and problem-solving capabilities.
• Experience in a non-profit or consultancy setting preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Capable of developing and fostering effective relationships.
• Passion for community service and supporting philanthropic efforts.
• Understanding of current donor engagement trends.
• Ability to adapt to a fast-paced work environment.
  

Skills: attention to detail,customer engagement,report creation,performance metrics monitoring,relationship building,contract negotiation,training and staff development,customer service,sales strategy,communication,donor acquisition,communication skills,project management,account planning,training facilitation,donor acquisition and retention strategies,interpersonal skills,problem-solving,data analysis,organizational skills,strategic analysis,compliance management,marketing material development,problem solving,account management,strategic planning,cross-functional collaboration,donor relationship management,team collaboration

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Operations Consulting

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