Account Manager

Position Summary

Seaglass Technology Partners is looking for an Account Manager to manage and grow relationships with high-volume clients. We’re looking for someone who thrives in a fast-paced environment, takes ownership of client success, and wants to work hard, earn more, and have a ridiculous amount of fun.

The Account Manager serves as the primary contact for assigned client accounts, builds strong relationships existing and new points of contacts, and partners closely with recruiters to deliver qualified talent. This role owns client communication, manages competing staffing priorities, and ensures an excellent experience for clients and consultants. Come join a growing team offering a base salary plus additional earning opportunities!

Key Responsibilities

Own and strengthen relationships with high-volume clients, developing a clear understanding of their business, hiring needs, and service expectations.
Build relationships with key stakeholders through regular check-ins, account reviews, and proactive communication.
Manage a high volume of open requisitions and active consultant assignments while maintaining responsive, consistent service.
Partner with recruiters to clarify job requirements, prioritize openings, communicate client expectations, and deliver qualified candidates within agreed timelines.
Oversee candidate submissions, interview coordination, client feedback, and offer discussions to keep the hiring process moving.
Identify opportunities to grow existing accounts through additional placements, new relationships, and expanded staffing support.
Coordinate with internal teams on consultant onboarding, assignment extensions, timesheet issues, and other account needs.
Resolve client and consultant concerns promptly, coordinating internal resources and following through to resolution.
Maintain accurate account information, hiring activity, placement progress, and forecasts in the ATS and CRM.
Monitor account performance, client satisfaction, and upcoming staffing demand to anticipate needs and improve service.
Qualifications

2+ years of Account Management experience
Strong relationship-building, communication, and client service skills.
Ability to manage high-volume client accounts, competing priorities, and time-sensitive requests with excellent attention to detail.
Proactive approach to solving problems, managing expectations, and following through on commitments.
Ability to collaborate effectively with recruiters, consultants, hiring managers, and internal teams.
Comfortable discussing staffing requirements, candidate qualifications, client feedback, and account growth opportunities.
Proficiency with Microsoft Office; familiarity with CRM and ATS platforms preferred.
Motivated by client satisfaction, account growth, and individual and team success.
Preferred Experience

· Experience working in Staffing or Professional Services

Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home
Work Location: Hybrid remote in Exeter, NH 03833