Account ManagerThe 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing clients relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, Design, and Strategy to deliver transformational social-first work for our clients.We are looking for an enthusiastic, solution-oriented account manager with strong interpersonal and organizational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work.The ideal candidate has agency experience, with a mix of production and social marketing experience.
Experience working on large accounts is preferred due to the fast-paced environment. While influencer/talent work is a plus, a strong understanding of social channels and ATL production is essential.ResponsibilitiesConsistently developing innovative and creative ideas and solutions for client campaignsBuilding client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectationsDeveloping a clear understanding of your clients' brand(s), category and customersMonitoring and understanding your clients' markets; be aware of market issues and competitive activityKeeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessaryAssisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the clientManage IRL and virtual event activationsDeveloping effective project plans and project specification documentsProducing accurate cost estimates, and ensuring they are signed off by the Account Director and the client before work proceedsEnsuring all billing is completed on timeEnsuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditureAssisting with the production of client reviews with senior clientsOverseeing and owning the overall quality of the final deliverables on projects that you manageEnsuring your Account Director and / or Creative Director signs off all briefs and attends important project meetingsMaintaining a central file of essential client informationManaging Timelines