Account Manager, Government Programs

Managing a portfolio of complex government health-plan partnerships, the full-time Account Manager, Government Programs will oversee partner communication, program visibility, and performance reporting while coordinating with cross-functional teams in a hybrid remote environment. Key responsibilities Provide account-level oversight of assigned government programs and maintain alignment across internal and external stakeholders Manage client satisfaction, contractual performance, and relationship health for a portfolio of health-plan accounts Own the reporting cadence for assigned plans, ensuring timely and accurate delivery of program updates and performance metrics Required qualifications Bachelor's degree in a related field or equivalent experience preferred Five or more years of account management, client success, or program management experience preferred Experience working with health plans or government accounts strongly preferred Strong understanding of program oversight, governance, and risk management Proficiency in project management tools such as Monday.com, Jira, and Zendesk