Account Manager, Expansion

Focusing on revenue growth within existing enterprise accounts, the full-time remote Account Manager, Expansion will manage a portfolio to identify whitespace opportunities, drive expansion sales, and build relationships with key stakeholders across various departments. Key responsibilities Build and maintain account plans to identify under-utilized opportunities within the existing portfolio Run structured sales motions to increase usage, add new sites or labs, and promote adjacent products Develop multi-threaded relationships with stakeholders to ensure timely and effective expansion conversations Required qualifications 2-5 years of experience in account management, sales, or customer success at a SaaS company with technical or regulated products Proven track record of driving upsell, cross-sell, or expansion revenue within existing accounts Proactive, hunter mentality with the ability to systematically identify opportunities in a book of business Strong commercial instincts and sales process discipline, with experience in building business cases and closing deals Proficiency with CRM tools and a disciplined approach to pipeline management and forecasting