Own account strategy; build stakeholder relationships. Partner with CST; find expansion and upsell opportunities. Your Background: 3-5 years in customer success or account management in SaaS. Agency experience; manage 3-7 accounts. Proven renewals, upsells, and communication. You'll Thrive Here If You: Balance commercial mindset with client success. Take ownership and communicate proactively. Care about polish and partnership. Pencil is an advertising technology company whose SaaS product uses Generative AI to transform content creation. It fosters a culture of ownership, proactive communication, and polished client management. #J-18808-Ljbffr
Account Manager, Customer Success (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.