Managing client relationships in a full-time remote capacity, the Account Manager - Creative Operations will oversee client operating clarity, stakeholder context, and systems/process handoffs while utilizing AI tools to enhance account management efficiency. Key responsibilities Own the account context for Creative Operations clients, ensuring clarity on stakeholders, priorities, and follow-ups Run the client operating rhythm to maintain organized meetings, updates, and action items Utilize AI tools to enhance client interactions and improve account management processes Required qualifications Demonstrable experience in managing client relationships and complex operational conversations Strong written and spoken English proficiency High agency with the ability to take initiative and escalate when necessary Interest in becoming proficient with AI-enabled account management tools and workflows Familiarity with workflow and collaboration tools such as Airtable, Notion, or Asana