Position Title: Account Manager- Commercial Lines
Location: Hybrid • Poughkeepsie Office - Poughkeepsie, NY 12601
Account Manager Why Join Marshall+Sterling?
As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Innovation is not optional here - it's imperative. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.
We're looking for a people-focused Account Manager who can combine relationship-building with strong commercial insurance expertise to help create a future that's safer and more secure for our clients. In this role, you'll manage your own book of business, collaborate with our producers and executives, and deliver the kind of client experience that builds trust and long-term partnerships.
This position can be based out of either Marshall+Sterling's Poughkeepsie office .
If you're passionate about helping businesses protect what matters, guiding clients through every stage of their risk management journey, and mentoring others to grow alongside you-you'll thrive here.
Manage your own book of business - serving as the main point of contact to ensure smooth account management and exceptional client service.
Partner with Sales Executives and Producers to design risk management strategies, prepare renewals, and strengthen client relationships.
Lead client meetings including policy reviews, renewal discussions, and coverage planning-both in person and online.
Build strong carrier relationships to secure competitive coverage options and resolve client service needs.
Review and prepare applications , policies, endorsements, audits, and proposals for accuracy using Microsoft Office and agency systems.
Mentor Assistant Account Managers , offering guidance and support to help them succeed.
A four-year college degree in business or related field
Experience with basic office automation software, such as Microsoft Word, Excel and Outlook.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success.
No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.
For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling , based experience and education.
Location: Hybrid • Poughkeepsie Office - Poughkeepsie, NY 12601
Account Manager Why Join Marshall+Sterling?
As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Innovation is not optional here - it's imperative. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.
We're looking for a people-focused Account Manager who can combine relationship-building with strong commercial insurance expertise to help create a future that's safer and more secure for our clients. In this role, you'll manage your own book of business, collaborate with our producers and executives, and deliver the kind of client experience that builds trust and long-term partnerships.
This position can be based out of either Marshall+Sterling's Poughkeepsie office .
If you're passionate about helping businesses protect what matters, guiding clients through every stage of their risk management journey, and mentoring others to grow alongside you-you'll thrive here.
Manage your own book of business - serving as the main point of contact to ensure smooth account management and exceptional client service.
Partner with Sales Executives and Producers to design risk management strategies, prepare renewals, and strengthen client relationships.
Lead client meetings including policy reviews, renewal discussions, and coverage planning-both in person and online.
Build strong carrier relationships to secure competitive coverage options and resolve client service needs.
Review and prepare applications , policies, endorsements, audits, and proposals for accuracy using Microsoft Office and agency systems.
Mentor Assistant Account Managers , offering guidance and support to help them succeed.
A four-year college degree in business or related field
Experience with basic office automation software, such as Microsoft Word, Excel and Outlook.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success.
No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.
For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling , based experience and education.