Managing client inquiries and support, the full-time Account Manager - Claims Reporting will serve as the primary contact for customers utilizing the health insurance analytics platform, ensuring timely and accurate assistance while adhering to HIPAA compliance in a remote work environment. Key responsibilities: Resolve customer inquiries related to the analytics platform, including claim reporting and financial tracking Lead software testing and quality assurance for system updates and new group implementations Provide subject matter expertise in analytics or health insurance to enhance customer support Required qualifications: A minimum of 3 years of administrative or client management experience, preferably in healthcare or claims processing 2+ years of experience using CRM systems for customer ticket management Advanced proficiency in Microsoft Excel, including data validation and pivot charts Strong understanding of Employee Benefit and Self-Funded Health Plan insurance Proven project management and organizational skills with the ability to adapt to multiple priorities
Account Manager - Claims Reporting in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.