Account Management Support Representative

Managing a book of business for existing accounts, the full-time remote Account Management Support Representative will conduct regular status meetings with customers, support dedicated service managers, and manage pricing and service-related activities. Key responsibilities Conduct regular status meetings with customers to understand their needs and align them with the organization's product/service strategies Manage pricing and service-related activities while collaborating with dedicated service managers and specialists Create and run monthly/quarterly reports and respond to escalated issues as needed Required qualifications High school diploma or equivalent Proficiency in MS Excel, Word, and Outlook At least 1 year of account management or sales experience preferred Background in commissioned, tangible product sales is advantageous Experience in identifying and closing new business opportunities