Account Executive - Print

Position: Account Executive

Reports to: Director of Sales and Marketing

FLSA Status: Exempt

Department: Sales

Location/Shift: Lahlouh, Inc. (Burlingame, California or Blue Ash, Ohio) / Day – Position can work remotely

Experience Required:

• Knowledge of all aspects of the end-to-end commercial print workflow (concepting to distribution)
• Technical understanding of graphic design, prepress, offset printing, digital printing, bindery, finishing, mailing, assembly, and fulfillment/warehousing services
• New business development skills: qualifying, cold calling, networking, referral selling, etc
• Account management skills: opening, discovery, objection handling, pricing, closing, problem-solving, etc

Job Responsibilities:

• Create and deliver sales presentations
• Provide plant tours
• Review print estimates and calculate pricing: must understand budgeted hourly rates, equipment standards, job specifications, mark-up calculations, value add calculations, etc
• Review estimates, prepare quote letters, calculate pricing and deliver/review proposals with clients.
• Coordinate appropriate pre-production meetings for large or nonstandard projects
• Ensure accurate and complete job specifications are obtained from Customer and relayed to Project Manager.
• Participate in brainstorming ideas and reviewing job dates with scheduling when jobs have critical deadline requirements or processes that require extra time.
• Review digital files, preflight reports, and proofs prior to sending to customer
• Coordinate delivery of proofs, samples, proposals, etc. to customer and follow up on their return
• Follow procedures and maintain compliance with industry-standard requirements (ISO, FSC, SOC-2, etc.)
• Conduct press checks, bindery checks, audits, etc. with or without customer.
• Work with manufacturing personnel to answer questions, offer guidance, troubleshoot problems, etc
• Oversee large Requests for Information (RFIs) and Requests for Proposals (RFPs)
• Manage sales administrative tasks: process expense reports, facilitate credit applications for clients, review contracts, provide sales forecasts, address outstanding invoices, etc

General Requirements:

• Previous Commission-Based Selling Experience Required, in commercial print industry (5 years minimum)
• College degree preferred (BA/BS) or extensive industry experience required
• Computer Proficiency with all Microsoft Outlook programs (PowerPoint, Word, Excel, etc.)
• Above average verbal and written communication skills
• Personal car required for job; must be willing to travel, as needed, to support clients and be onsite at manufacturing plants, when needed
• Client entertainment required (meals, work travel, events, etc.)

Salary: $60,000-$200,000 annually (100% commission after first year guarantee, commissions average 7-9%)