Account Director

At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description

Essential Job Responsibilities

• Become an expert in the application and sale of litigation support services for your territory. These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services.
• Become a trusted advisor for clients while working to identify new opportunities to upsell within their business.
• Partner with Sales Management to align the sales strategies in the market and meet annual revenue targets along with personal earning goals.
• Perform hunting activities to identify the needs of new potential clients.
• Schedule and attend sales calls, customer meetings, presentations and demonstrations.
• Account management of existing and newly added clients.
• Diligently work to achieve high customer satisfaction ratings.
• Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements.
• Meet daily sales outstanding goals for your assigned territory.
• Work within company policies to complete sales reports as assigned.

Qualifications & Characteristics

• Proven high-achiever with a track record of selling success where you’ve met or exceeded goals.
• Ability to produce a sales brag book of continual goal achievements for quotas and client satisfaction.
• Pick up quickly on new technology verticals and sales strategies.
• Excellent communicator – Presentation of complex technical details, articulate, and able to instill confidence in clients.
• Bachelor’s degree or equivalent work experience.

The salary range for this role is $120,000 - $150,000 depending upon relevant experience and demonstrated success. You will also be eligible for a sales commission plan.

Salary determination factors include: location-based market rate for the role, your abilities in relation to the job specification, performance during screening and interview, and pay parity with the wider team in the considered location.

Epiq Leadership Compass

Fosters Relationships & Collaboration

• Build trust-based partnerships.
• Nurture long-term relationships.
• Remove collaboration barriers.
• Celebrate cross-team success.

Engages & Influences

• Use storytelling to build buy-in.
• Align communication with organizational goals.
• Guide alignment through strong engagement.

Maximizes Performance

• Use data to identify improvement opportunities.
• Make informed decisions.
• Align team goals with broader strategy.
• Empower teams to manage their own goals.
• Translate vision into clear priorities.
• Prepare for disruptions with strong change management.

Achieves Operational Success

• Improve workflows for team efficiency.
• Use clear documentation and expectations.
• Resolve issues quickly using data and feedback.

Epiq’s policy is to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable law. Epiq prohibits unlawful discrimination based on these bases or any other protected categories. Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.