Account Director for Higher Education

Owning strategic relationships with higher education institutions, the full-time Account Director for Higher Education will manage territory strategy, pipeline creation, and customer journeys while collaborating with academic leaders to drive AI transformation initiatives in a hybrid work environment. Key responsibilities Execute the AMER higher education territory and account strategy, focusing on scalable transformation Lead complex new-business and expansion opportunities from initial engagement through deployment and value realization Develop executive relationships and coordinate cross-functional teams to design technical evaluations and adoption plans Required qualifications 10+ years of experience in selling platform-as-a-service or software-as-a-service solutions, with a proven record of meeting revenue targets Direct experience selling to higher education institutions, with knowledge of decentralized decision-making and governance Demonstrated ownership of consumption-based revenue and experience driving adoption and creating new use cases Technical depth to understand and explain complex AI products and their integration into institutional operations Strong executive presence and communication skills, with the ability to build trust across diverse stakeholder groups