Account Director, Digital Native

• Manage ~five key accounts, developing and executing strategies for a comprehensive account plan
• Lead our enterprise customers’ journeys from ideation to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
• Support the recruitment and onboarding of other teammates
• Support the development of company culture

Requirements

• 14+ years selling platform-as-a-service and/or software-as-a-service
• Achieving revenue targets >$1M per year for more than 3 years
• Designing and executing complex deal strategies
• Supporting the growth of fast-growing, high-performance companies
• Working directly with c-level executives
• Communicating technical concepts to customers and internal stakeholders
• Leading high-visibility customer events (CAB, conferences, product launches, etc.)
• Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Core Competencies

Demonstrates expertise in managing key accounts and executing strategies to achieve significant revenue targets, while effectively collaborating across multiple departments and communicating complex concepts to diverse stakeholders.

Highest-signal resume keywords

• Account Management
• Revenue Target Achievement
• Complex Deal Strategy Design
• C-Level Executive Engagement
• Market Intelligence Analysis

ATS Optimization Keywords

Hard Skills

• Platform-As-A-Service Sales
• Software-As-A-Service Sales
• Revenue Forecasting
• Data Analysis
• Strategic Planning

Soft Skills

• Communication
• Collaboration
• Leadership
• Onboarding Support
• Cultural Development

Industry Keywords

• Key Account Metrics
• Customer Programs
• Enterprise Customer Journey
• High-Performance Companies
• Customer Events