Account Director, Digital Native Enterprise

• Manage a portfolio of customer accounts and develop and execute comprehensive account plans
• Support customer accounts from initial engagement through deployment, expansion, and renewal
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a revenue target
• Manage revenue forecasts
• Analyze key account metrics, create reports, and provide insights to internal and external stakeholders
• Monitor the industry landscape, including people, competitors, and partners, to contribute to product roadmap and corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
• Support recruitment and onboarding of teammates
• Support development of company culture

Requirements

• 8+ years selling and renewing platform-as-a-service and/or software-as-a-service
• Experience designing and executing complex deal strategies
• Experience supporting the growth of fast-growing, high-performance companies
• Experience working directly with C-level executives
• Ability to communicate technical concepts to customers and internal stakeholders
• Experience gathering, distilling, and processing complex market intelligence, including industry, competitor, customer, and prospect intelligence
• Customer-centric approach and ability to build strong relationships with executives and cross-functional professionals
• Passion or deep curiosity for artificial intelligence
• Understanding of go-to-market best practices
• Ability to work from a US office three days per week for office-based roles

Core Competencies

Demonstrates expertise in managing customer accounts, executing account plans, and driving revenue growth through strategic partnerships and complex deal strategies. Possesses strong analytical skills to monitor key account metrics and market intelligence while fostering relationships with C-level executives and cross-functional teams.

Highest-signal resume keywords

• Account Management
• Revenue Forecasting
• Complex Deal Strategies
• Customer Relationship Building
• Market Intelligence Analysis

Hard Skills

• Platform-As-A-Service Sales
• Software-As-A-Service Sales
• Account Planning
• Data Analysis
• Report Creation

Soft Skills

• Communication
• Collaboration
• Customer-Centric Approach
• Team Support

Industry Keywords

• Artificial Intelligence
• Go-To-Market Best Practices
• C-Level Engagement
• High-Performance Companies