Maintain and nurture our relationship with the client to facilitate delivery of integrated services and drive agency growth.
Manage relationships and engage in constant communication with multiple property stakeholders in order to ensure the successful execution of client programming and identify future opportunities for program growth.
Integrate and direct internal agency service resources to ensure seamless execution and delivery of program initiatives.
Support senior management on operational aspects of client programs as assigned in a leadership capacity.
Work with internal agency service groups to evaluate and achieve client objectives.
Manage execution of recap decks for each program while evaluating data and metrics for key client takeaways to build upon the existing client relationship and future opportunities.
Oversee all client-related financial and administrative compliance including maintaining program financials, contract administration, client onboarding, invoicing and PO creation, and budget forecasting.
Requirements
10+ years of client management experience including the areas of event or logistics management at an agency, brand or sports property.
Past experience supporting a pharmaceutical client is a must.
Experience and knowledge of integrated marketing communications including, but not limited to, media (linear TV, CTV, social media, video), public relations, sponsorship, and creative design.
The ability to work flexible hours when necessary, which may include nights and weekends.