Deepen the client relationship and grow their business in a meaningful way.
Develop initiatives and provide creative, practical solutions to client issues.
Devise engagement strategies, approve content and manage scopes, deliverables and campaigns to ensure all parties stay true to the strategic vision and voice across channels.
Manage, maintain, and grow the relationship with the client and key stakeholders.
Provide direction and a vision to projects, teams, and clients.
Maintain a superior relationship with all departments in the agency and understand the strategic goals of the account.
Contribute to the communication to the agency team.
Manage and mentor junior staff members, including one Social Media Manager and one Account Coordinator.
Communicate with senior leadership about account status while proactively finding solutions to issues that may arise.
Manage high-volume content pipelines across multiple accounts and platforms.
Requirements
- 6+ years' experience in digital/social account management
- Experience working with influencers/creators, and a passion for the growing creator industry
- Experience implementing social media, digital and integrated marketing campaigns
- Natural leadership abilities
- Excellent communication skills: persuasive, strategic, proactive, diplomatic
- Experience managing and mentoring large teams
- A demonstrated passion for and superb understanding of the social media landscape
- A deep understanding of relevant social ad operations and optimization
- Uncanny attention to detail
- Rockstar presentation skills
- Commitment to excellence - working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation
- Big brand experience a must!
Core Competencies
Demonstrates expertise in digital and social account management, with a strong focus on developing and executing integrated marketing campaigns. Proven ability to lead teams, mentor junior staff, and maintain superior client relationships while navigating the dynamic social media landscape.
Highest-signal resume keywords
- Digital/Social Account Management
- Integrated Marketing Campaigns
- Team Leadership and Mentoring
- Client Relationship Management
- Social Media Strategy
ATS Optimization Keywords
Hard Skills
- Social Media Management
- Content Pipeline Management
- Ad Operations and Optimization
- Campaign Development
- Strategic Communication
Soft Skills
- Excellent Communication
- Persuasive Leadership
- Attention to Detail
- Proactive Problem Solving
- Presentation Skills
Industry Keywords
- Influencer Marketing
- Creator Industry
- Big Brand Experience
- Emerging Platforms
- Digital Marketing