Account Administration Representative

To support the California Service Center, the full-time remote Account Administration Representative will manage account maintenance, billing, reconciliation, and customer service activities while ensuring accurate eligibility and payment records. Key responsibilities: Identifying and reconciling billing payment discrepancies to ensure accurate membership records Setting up and maintaining member data, including processing enrollments and terminations Interacting with purchasers to resolve inquiries and ensure compliance with Health Plan policies Required qualifications: Proficiency in math, data entry, and typing, with required testing Ability to work effectively in a team-based environment Successful track record in customer service Computer experience in a PC Windows-based environment Willingness to learn new tasks and adapt to changing business requirements