- Provide customer-service coverage
- Appointment scheduling
- Registration
- Transcribing orders
- Insurance verification
- Telephone coverage
- Data entry
- Filing protected health information (PHI)
- Patient referrals
- Payment collection
- Maintain patient relations and customer satisfaction
Requirements
- High school diploma or GED required
- Customer service experience (front desk/patient facing)
- Healthcare experience (preferred)
Core Competencies
Demonstrates strong customer service skills with a focus on patient relations and satisfaction, alongside proficiency in appointment scheduling, data entry, and insurance verification within a healthcare setting.
#J-18808-Ljbffr