Access Center Coordinator

Serving as a key point of contact for patients and providers, the full-time Access Center Coordinator will manage prior authorization and imaging tasks, support patient registration and appointment scheduling, and verify insurance eligibility in a fast-paced, hybrid environment. Key responsibilities Coordinate patient registration and scheduling for new appointments while managing prior authorization requests focused on radiology Accurately document patient information and communications within EPIC and other systems, ensuring compliance with HIPAA regulations Provide exceptional customer service by answering inquiries, processing referrals, and assisting with denial analysis and payer appeals Required qualifications Experience with prior authorization processes High school diploma or equivalent; healthcare, registration, scheduling, or customer service experience preferred Strong organizational and multitasking capabilities in a high-volume call center environment Familiarity with healthcare scheduling, referrals, insurance verification, and EPIC is preferred Ability to work independently and collaboratively within a team