Access Care Manager - Puerto Rico

Role

Field-based Patient Access & Reimbursement Leader responsible for enhancing patient journey management, reimbursement strategies, and account-level access planning within Pfizer Specialty Care.

Responsibilities

• serve as primary contact for consented patients, address coverage and affordability barriers, coordinate care, and ensure therapy progression;
• act as reimbursement expert advising on payer policies, prior authorizations, coding, and resolving access challenges;
• deliver education on reimbursement pathways;
• develop and implement account strategies to improve access;
• engage with payers and facilitate cross-functional collaboration to align access initiatives;
• provide market insights to internal teams and support strategic planning.

Requirements

• 8+ years in pharmaceutical or related customer-facing roles;
• 3-5 years of experience in Specialty Pharma, with strong reimbursement and access expertise, ideally within cardiology or rare disease sectors;
• proven leadership, stakeholder collaboration, and compliance experience;
• fluency in English and Spanish.

Key Attributes

HighValue: Specialty Care, reimbursement, payer policy, patient journey, cross-functional alignment, travel (~30%), remote/hybrid work.

Work Setup

Work setup includes regular travel to HCP offices and conferences, with proximity to major airline hubs.