Business AnalystThis role will support initiatives by analyzing business processes, documenting and reviewing requirements, recommending best-practice configurations, supporting quality assurance through testing and validation, and assisting with end-user adoption. The Business Analyst will also serve as a liaison between business stakeholders, IT staff, and vendors to ensure system solutions align with operational needs. Strong knowledge of Accela, permitting workflows, and the ability to translate business needs into effective system designs are essential.Skills:Bachelor's Degree in Business or IT, or equivalent professional experienceDirect, hands-on experience working with Accela systemsPreferred Experience:3+ years of experience working as an Accela Business Analyst3+ years of experience documenting requirements, configuring or managing Accela system solutions, and supporting system design and adoption3+ years of experience facilitating user testing and conducting QA validationExperience working within agile project management frameworksAdvanced skills in Visio, Excel, PowerPoint, Word, Outlook, Teams, SharePoint, Power BI, JiraResponsibilities:Support Planning & Development staff in analyzing, designing, and implementing Accela system solutions to enhance business operationsLead the development and enhancement of Accela solutions, proactively engaging users to identify potential issues and ensure timely resolutionCoordinate and perform quality assurance testing to validate system functionality and ensure solutions meet business and technical requirementsPartner with Accela developers and IT staff to resolve system issues and implement improvements that enhance system performance and user satisfactionUtilize tools such as Accela, Visio, Excel, PowerPoint, Word, Outlook, Teams, Power BI, and Jira to support requirements gathering, solution design, documentation, testing, and communicationDeliver system demonstrations, presentations, and training sessions to effectively communicate updates, features, and best practices to end users and stakeholders
Accela Business Analyst - Gwinnett County in lawrenceville at Unknown Company
This position is listed as full time and onsite.