About Us
A+1 Academy is dedicated to helping every student reach their fullest academic and personal potential. We value close collaboration among students, parents, and teachers, and strive to create a supportive, motivating, and student-centered learning environment.
We are currently seeking a detail-oriented, responsible, and education-driven Academic Counseling Assistant to join our onsite team. This role provides day-to-day support to our academic counseling team and helps ensure smooth communication, scheduling, and student service operations.
Position Overview
The Academic Counseling Assistant works closely with Academic Counselors to support student coordination, parent communication, scheduling, and daily academic operations. This role is ideal for someone who is organized, reliable, and interested in working in an educational setting.
Compared with the Academic Counselor role, this position focuses more on coordination, follow-up, and administrative support, while helping maintain a positive and efficient experience for students and families.
Key Responsibilities
Assist Academic Counselors with daily communication with students and parents
Support class scheduling, teacher coordination, and appointment follow-up
Help organize and update student records, schedules, and academic information
Assist in tracking student progress and preparing routine updates for families
Communicate schedule changes, reminders, and general class-related information to students and parents
Work closely with teachers and the administrative team to support daily academic operations
Help prepare materials and provide support for parent meetings, student programs, and academy events
Maintain accurate internal records and assist with other student service and administrative tasks as needed
Support the counseling team in delivering organized, timely, and high-quality service
Qualifications
Bachelor’s degree preferred
Previous experience in education, administration, student services, customer service, or a related field is preferred
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Ability to manage multiple tasks efficiently in a fast-paced environment
Responsible, dependable, and professional
Comfortable working collaboratively in a team setting
Passion for education and student support
Language Requirement
Chinese (Required)
English proficiency preferred
Preferred Qualifications
Experience working in a tutoring center, school, or educational support environment
Familiarity with student scheduling, parent communication, and administrative coordination
Strong follow-up skills and the ability to handle routine tasks accurately and efficiently
Warm, patient, and service-oriented attitude