Academic Advisor

Salary: $40,389.00 - $46,842.00 Annually
Location : Killeen-Central Campus
Job Type: Full-Time Salaried
Job Number:
Division: Student Services
Department: Guidance/Counseling
Opening Date: 09/21/2026
Closing Date: 10/4/2026 5:30 PM Central
Summary of Position
Provides comprehensive academic advising and student support services using a career pathway and case management approach to promote informed decision-making, accurate program placement, academic success, retention, and timely graduation. Evaluates degree progress, determines TSI status, reviews academic standing, and recommends course selections aligned with program requirements. Builds meaningful relationships with students and fosters a caring, connected campus experience by helping students navigate college resources, overcome barriers, and develop a strong sense of belonging and connection to the institution. Delivers exceptional customer service while resolving student issues, maintaining confidentiality, and ensuring compliance with applicable policies and regulations. Utilizes CRM systems, student information systems, and data tools to monitor and support student engagement, persistence, retention, and success. Works collaboratively within the Student Success and Persistence Department to provide coordinated, student-centered support and strengthen connections between advising, coaching, and other student success services. Collaborates effectively with faculty, staff, and community partners, participates in college and outreach events, and supports a diverse student population while contributing to a relationship-focused, team-based advising model.
Education and Experience
Bachelor's degree and one (1) year of experience working with college students or a similar cohort (student services related programs such as admissions, registration, academic advising, financial aid/VA educational benefits, or student success related area). Masters preferred
Knowledge Skills and Ability

• Commitment to provide exceptional, student-centered service through a caring, relationship-based approach that promotes student success, belonging, and persistence.
• Knowledge of holistic advising, case management, and problem-solving practices to identify student needs, coordinate resources, and support successful outcomes.
• Ability to communicate effectively and build collaborative relationships with diverse students, colleagues, and campus partners while demonstrating cultural responsiveness and respect.
• Knowledge of Student Success and Persistence (SSP) principles and the ability to contribute to coordinated, cross-functional efforts that strengthen student engagement, retention, persistence, and completion.
• Proficiency in CRM platforms, student information systems, and data reporting tools to document student interactions, support case management, and inform student success strategies.
• Ability to work collaboratively, exercise sound judgment, and manage multiple priorities in a dynamic, student-focused environment.

Essential Functions

• Provide individual and group academic advising using a holistic, student-centered, and relationship-based approach that supports student success, persistence, retention, and timely completion.
• Help students develop academic and career goals, understand program requirements, select appropriate courses, and create educational plans aligned with their goals.
• Foster a caring campus experience by building meaningful relationships with students, promoting belonging and connection, and helping students navigate college resources and services.
• Utilize a case management approach to identify student needs, address barriers, provide proactive outreach, and connect students with appropriate campus and community resources.
• Collaborate closely with the Career and Transfer Center to connect students with career exploration, workforce, transfer, and educational pathway resources and opportunities.
• Develop and maintain collaborative relationships with faculty, staff, campus departments, community organizations, and external partners to strengthen coordinated student support and success efforts.
• Create and deliver presentations, workshops, outreach activities, and student engagement initiatives that promote academic success, persistence, career and transfer planning, and connection to the college.
• Utilize CRM systems, student information systems, and other technology to document student interactions, manage cases, conduct proactive outreach, monitor student progress, and support data-informed student success strategies.
• Track, analyze, and maintain advising and student success data; prepare reports and recommendations as requested to support departmental and institutional retention, persistence, and completion goals.
• Contribute to the goals and initiatives of the Student Success and Persistence Department by participating in committees, special projects, professional development, campus events, and collaborative efforts that promote a caring, connected, and student-centered campus culture.

EEO Statement
Central Texas College District and its operating units, divisions and sponsored activities prohibits discrimination on the basis of any protected class including, but not necessarily limited to race, color, gender, national origin, age, religion, genetic information, disability, veteran status, sexual orientation, gender identity or transgender status.
Inquiries about Title IX, sexual misconduct can contact the Title IX Coordinator, Larry Murphy through email to or call .
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, educational benefits, holidays, vacation, and sick leave. Full-time employees participate in the Teachers Retirement System of Texas (TRS). To learn more details, visit our benefits page
01
What is the highest level of degree attained or conferred? (Must attach transcript with degree conferred date)

• High School Diploma/GED only
• Certificate of Completion or 30 college credits
• Associates Degree
• Bachelor's Degree
• Master's Degree
• I do not have a GED or High School Diploma

02
How many years primary full-time wage-earning experience do you have in student services related programs such as admissions, registration, academic advising, financial aid/VA educational benefits, or student success related area?

• No Experience
• Less than 2 Years Experience
• 2 Years Experience
• 3 Years Experience
• 4 Years Experience
• 5 Years Experience
• More than 5 Years Experience

03
How many years of full-time paid work experience do you have in secondary or post-secondary administration?

• No Experience
• Less than 2 Years Experience
• 2 Years Experience
• 3 Years Experience
• 4 Years Experience
• 5 Years Experience
• More than 5 Years Experience

04
Do you have experience using an automated customer relationship management system (CRM), student information systems, or other technology to document student interactions, manage cases, conduct proactive outreach, monitor student progress, and support data-informed student success strategies.?

• Yes
• No

05
Do you have experience being an academic advisor, success coach or counselor (reflected on your application work experience)?

• Yes
• No

06
Are you a Veteran of the US Armed Forces? (Must upload DD214 to application you are submitting)

• Yes
• No

Required Question