Managing the various stages of the ACA process, the full-time ACA Customer Success Manager will ensure compliance with IRS filing and employer reporting requirements while serving as the primary liaison between clients and Selerix in a fully remote capacity. Key Responsibilities Provide excellent customer service by representing client and company needs to ensure quality Research and troubleshoot client-reported issues promptly to ensure positive resolutions Conduct onboarding meetings and training sessions for new ACA clients, maintaining all required records and timelines Required Qualifications Extensive knowledge of ACA regulations and compliance requirements Proven project management skills with exceptional organizational abilities Expertise in Microsoft Office applications Ability to manage a high-volume portfolio of clients effectively Professional demeanor with strong interpersonal and communication skills