Manager, Key AccountsThe Manager, Key Accounts sells Lincare Long Term Care services to existing nursing home corporations, nursing homes, GPOs, and other similar business-to-business healthcare accounts.Ensures customer satisfaction levels are high with corporate accountsJob Functions:Establishes and maintains relationships with customer accountsResponsible for maintaining a predetermined number of contracts/nursing homesIdentifies and develops new businessPrepares for and participates in trade shows, exhibits, and advertising campaignsConducts in-service for customers, educating them in the use and application of Lincare equipmentInitiates resolution to complaints from customers with the appropriate managementProvides marketing information to management as requested and/or made availableInputs and maintains Lincare's Sales Tracking System and submit reports as requestedFollows-up on lost-to-competition customers to identify problems with product or services and reports to managementAssists in the preparation of sales forecastsUnderstands and provides information on pricing information and product information to customersNegotiates and submits agreements for review and approvalMay be required to set up new customers, as well as perform facility assessmentsFollows applicable policies and procedures of the Safety & Regulatory Manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (driving safety), FDA, and Emergency PlanningEducation & Experience:High School Diploma or General Education Degree (GED), RequiredBachelor's Degree, Preferred1-3 years sales in healthcare, PreferredProven leadership in business development and closing sales, RequiredDemonstrated history of meeting performance objectives, RequiredExcellent verbal communications are a mustLicensed Respiratory Thespist, preferredKnowledge, Skills, and Abilities:Excellent communication and presentationExcellent time managementExcellent human relations to interface with business decision makers and customersComputer literateBasic and advanced sellingConvey a positive and professional image to customers and employeesMaintain composure in high pressure situationsCapable of following an issue through to its conclusionEffectively interact with all levels of the Lincare organization as well as customersExtensive travel required for appointments and customer meetings