3rd Party Collections Specialist (Telco)

Description

Location: Atlanta (Vinings), GA

Schedule: Mon/Tues 10am–7pm Wed/Thurs 9am-6pm Fri 8:30am-5:30pm

Remote Opportunity: Eligible for remote work within 60 days

At Sequium Asset Solutions , we’re redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology . At Sequium , we don’t wait for the future we create it.

Why Join Sequium?

We believe in rewarding performance and investing in our people. When you join our team, you’ll receive:

• $17–$20/hour + monthly bonus opportunities

• Paid training program

• Comprehensive benefits package

• Paid time off

• 401(k) with company match

• Employee referral program

• Tuition reimbursement

• Remote work opportunity within 60 days

• A supportive, growth-focused work environment

What You’ll Do

As a 3rd Party Collections Specialist , you will manage and recover outstanding debts on behalf of client organizations, using your communication and negotiation skills to drive successful outcomes.

· Contact consumers regarding past-due accounts on behalf of clients

· Negotiate repayment plans and resolve outstanding balances

· Handle high-volume inbound and outbound calls professionally

· Investigating and resolving account disputes

· Analyze account histories to determine appropriate collection strategies

· Maintain accurate and compliant account documentation

What We’re Looking For

· Minimum 2 years of 3rd-party collections experience.

· Strong communication and negotiation skills

· Detail-oriented with a problem-solving mindset

· Ability to manage multiple accounts effectively

· Bilingual Spanish skills are a plus

Work Environment

• Professional, respectful, and team-oriented culture

• Opportunities for advancement and career growth

• Performance-driven rewards and recognition