Maintenance SupervisorJoin a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®.
Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.Position SummaryThe Maintenance Supervisor is responsible for providing daily leadership, direction, and support to Maintenance Technicians on their assigned shift. This position ensures maintenance activities are completed safely, efficiently, and in accordance with company standards while minimizing equipment downtime and supporting production objectives.Essential ResponsibilitiesLeadership & SupervisionProvide direct supervision and leadership to Maintenance Technicians during assigned shifts.Assign, prioritize, and coordinate daily maintenance activities.Ensure adequate staffing and labor utilization throughout the shift.Monitor employee performance and provide coaching, mentoring, and technical guidance.Conduct shift meetings to communicate priorities, safety concerns, and operational updates.Maintain accountability for attendance, punctuality, productivity, and workplace conduct.Support employee development through cross-training and technical skill advancement.Assist with interviewing, onboarding, and training new maintenance employees.Maintenance OperationsCoordinate emergency repairs to restore equipment safely and efficiently.Ensure preventive maintenance work orders are completed according to schedule.Prioritize work based on production impact, safety, equipment reliability, and business needs.Verify repairs are completed correctly before equipment is returned to production.Ensure root cause analysis is completed for recurring equipment failures.Work closely with Production, Quality, Engineering, Refrigeration, and Sanitation departments to minimize downtime.Support plant shutdowns, capital projects, equipment installations, and commissioning activities.CMMS & Work Order ManagementManage daily maintenance work assignments through the CMMS.Ensure work orders are properly documented with accurate labor hours, parts usage, and repair descriptions.Review completed work orders for accuracy and completeness.Monitor preventive maintenance compliance and backlog.Assist in planning future maintenance activities.Labor Performance & AccountabilityMonitor technician labor activity and productivity.Ensure technicians maintain established labor activity expectations.Review weekly labor reports and discuss performance with employees as necessary.Coach employees regarding performance expectations and continuous improvement.Address performance deficiencies through progressive discipline in accordance with company policy and the collective bargaining agreement.Safety & Regulatory CompliancePromote a strong safety culture through daily leadership.Ensure compliance with: Lockout/Tagout (LOTO), Machine guarding, Arc Flash requirements, Confined Space procedures, Hot Work permits, PPE requirements, GMPs, Food Safety standards, OSHA regulations, PSM/RMP requirements where applicable.Immediately address unsafe conditions and behaviors.Participate in accident investigations and corrective actions.Inventory & Parts CoordinationCoordinate parts requirements with the Planner/Scheduler and Parts Room Coordinator.Ensure technicians obtain and return parts in accordance with inventory procedures.Identify critical spare parts requirements.Assist in maintaining inventory accuracy.CommunicationCommunicate equipment status and priorities with Production leadership.Conduct detailed shift handoffs.Escalate significant maintenance issues to management.Maintain professional communication with vendors and contractors.Continuous ImprovementIdentify opportunities to improve equipment reliability.Recommend improvements to preventive maintenance programs.Participate in reliability initiatives and continuous improvement projects.Support standardization of maintenance procedures and documentation.QualificationsEducationHigh School Diploma or GED required.Technical degree or equivalent industrial maintenance experience preferred.ExperienceMinimum five years of industrial maintenance experience.Previous supervisory or leadership experience preferred.Experience within food or dairy manufacturing preferred.Strong mechanical and electrical troubleshooting skills.Experience working in a union manufacturing environment preferred.Knowledge & SkillsIndustrial mechanical systemsIndustrial electrical systemsPLC troubleshooting fundamentalsPneumatic and hydraulic systemsConveyorsPumps and valvesVFDs and motor controlsPreventive and predictive maintenanceCMMS systemsMicrosoft OfficeRoot Cause AnalysisStrong communication and leadership skillsExcellent organizational and prioritization abilitiesAbility to make sound decisions under pressurePhysical RequirementsFrequently walk throughout the manufacturing facility.Climb ladders and stairs.Lift up to 50 pounds.Work in hot, cold, wet, noisy, and confined environments.Ability to work weekends, holidays, overtime, and respond to emergency call-ins as required.Performance ExpectationsFoster a culture centered on safety, accountability, teamwork, and continuous improvement.Maintain preventive maintenance schedule compliance.Minimize emergency maintenance through proactive planning.Reduce equipment downtime and improve overall equipment reliability.Maintain accurate CMMS documentation.Support employee development through coaching and training.Ensure timely communication between maintenance and production.Demonstrate professionalism, fairness, and consistency in employee leadership.Promote compliance with all company policies and the collective bargaining agreement.Reporting StructureReports To:Maintenance ManagerDirect Reports:Maintenance TechniciansMaintenance Leads (where applicable)Core CompetenciesLeadershipAccountabilitySafety LeadershipCommunicationTeamworkProblem SolvingDecision MakingPlanning & OrganizationCustomer ServiceContinuous ImprovementTechnical CompetenceIntegrity & ProfessionalismPay: $85-$95K a year**The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity.
The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights