Delta Air Lines is seeking a proven leader for the Major Incident Management Situation Desk within the Technology Control Center (TCC). This role coordinates 7x24x365 incident management, incident tracking in ServiceNow, and rapid escalation to appropriate support teams to restore Delta IT operations.
The candidate will monitor incident updates, coordinate technical bridge sessions, and leverage AI capabilities to automate responses while keeping stakeholders informed throughout outages.
#J-18808-Ljbffr24x7 Incident Command & IT Operations Lead in atlanta at Unknown Company
This position is listed as full time and onsite.