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Job Title: Assistant Manager
Essential Functions
Store Managers are responsible for hiring, developing, and leading all store associates, ensuring optimal customer experiences, overseeing store operations, and maintaining brand standards. Develop strategies to achieve KPIs and financial targets through business analysis, action planning, effective communication, and accountability. Assistant Managers support the Store Manager and are responsible for all primary duties when the Store Manager is absent.
Primary Duties
- Brand (30%) : Supervise and support associates' daily goals to deliver excellent customer experiences, maximize sales, and drive loyalty. Ensure brand standards are met, including merchandising, marketing, and dress code. Resolve customer issues and analyze store trends.
- People (30%) : Engage, train, and develop teams. Recruit actively to build a strong workforce. Address associate strengths and opportunities through coaching. Maintain positive relations and communication, fostering diversity and inclusion.
- Operations (30%) : Ensure execution of company processes, including digital strategies like Omni-channel fulfillment. Manage inventory, payroll, store opening/closing procedures, and follow company directives.
- Safety/Loss Prevention (10%) : Maintain a safe environment, protect assets, and ensure compliance with safety and inventory policies. Use reporting tools to monitor store security.
Knowledge, Skills, and Requirements
- High School Diploma or equivalent
- Must be 18 or older
- 3+ years retail sales/customer service preferred
- 1+ year management experience preferred
- Effective team leadership and communication skills
- Scheduling availability
- Cosmetology license desirable but not required
Competencies
- Passionate Learner
- Flexible and Agile
- Talent Builder
- Effective Communicator
- Team Builder
- Customer Focused
- Results Driven
- Strategic Thinker
- Big Picture Thinker
- Problem Solver and Decision Maker
Working Conditions
- Physical activities include standing, walking, bending, lifting, and working in various environments.
- Safety precautions are required; environment is well-lit and ventilated.
About Us
We are a leader in beauty product distribution, committed to diversity and inclusion. Join us and thrive!
Additional Details
- Seniority Level: Mid-Senior level
- Employment Type: Full-time
- Job Function: Sales and Business Development
- Industry: Retail
This job posting appears active and does not indicate expiration.
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