Legal Billing Specialist

The Billing Specialist oversees the full billing cycle, preparing high-volume and complex invoices, coordinating with attorneys and clients, and managing billing data in third-party e-billing systems. Elite (3E) experience and prior law firm billing experience are required. The ideal candidate brings strong analytical, research, and problem-solving skills, with excellent attention to detail, effective communication, and the ability to work independently in a fast-paced environment. The position reports to the Billing Supervisor and CFO. Key Responsibilities Compile, review, verify accuracy of, and send monthly (e-bills and pdf) bills to clients, handling a high volume of bills each month. Execute complex bills in a timely manner (including multiple discounts by matter, split-party billing, alternative fee arrangements, etc.). Manage accounts/invoices in the third-party e-billing systems (including coordination/ communication with attorneys regarding short pays, invoice rejections, appeals, budget requirements, status updates, accruals and other requested information). Follow-up to confirm e-bills are successfully process/approved/paid. Update billing rates/billing arrangements and propose new billing formats/templates as needed. Research and respond to billing inquiries, issues or problems. Create billing schedules and other billing analyses, as needed. Follow firm billing policies and procedures (i.e. firm write-off policies). Effectively interact and communicate with attorneys, staff and clients. Ensure strict confidentiality at all times. Assist with special projects as requested. Requirements College (Bachelor’s) degree preferred. At least 5 years’ prior hands-on billing experience in a law firm. Experience using 3E and eBilling Hub, preferred. Proficiency with MS Office, particularly MS Excel. Strong attention to detail. Ability to multi-task, prioritize, organize workflow and use time efficiently. Perform at a high level in a fast-paced environment. Adapt to ever-changing work priorities. Ability to follow through on tasks with minimal supervision and follow-up on own initiative. Flexibility to adapt to differing work hours when overtime is needed to meet client requests. Excellent communication (oral and written), analytic and problem-solving skills. Work Environment Hybrid model with a minimum of three in-office days per week. Some travel may be required for training and meetings. This is a non-exempt position and is eligible for overtime.