Video Support Specialist/ Help Desk Analyst Video Support
• Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.
• Utilize Microsoft O365
• Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network
• Use professional written and oral communication
• Work successfully across multiple teams
• Provide analytical and troubleshooting support for video endpoints and fiber networks
• Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences
• Prefer experience with Polycom and Cisco infrastructure and endpoints
• Provide limited audio/video support for management off-site activities
• Maintain strict confidentiality for all videoconferencing activities
• Report operational and technical issues to managers.
Skill Matrix:
Additional Information
- Url
- https://www.postjobfree.com/job/cus10i/video-support-specialist-columbus-oh?utm_source=localwork&utm_medium=organic&utm_campaign=localworkUS
- City
- Columbus
- State
- OH
- Country
- US