Cogent infotech
Customer Support
Job title: Information Clerk / Customer Service Representative
Location: Long Island City NY 11101
Duration: 6+ months
Onsite Role
Note: Candidate must have open availability from 6 AM to 12 AM and are able to work weekends and holidays.
Job Summary/ Essential Job Functions:
Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills.
Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation emails and create service request for unresolved matters that need fur.
Duties:
• Handles Heavy Incoming Call Volume
Additional Information
- Url
- https://www.postjobfree.com/job/csgfwf/customer-support-long-island-ny?utm_source=localwork&utm_medium=organic&utm_campaign=localworkUS
- City
- Long Island
- State
- NY
- Country
- US