Public Health Office Assistant (Ref: 18536)

Position: Public Health Office Assistant (Ref: 18536)
Location: Fayetteville, TN USA, 37334
Salary: $15.00/hr.
Duration: 1 Years 2 Months 10 Days - Contract
Openings: 1
Deadline: 07/31/2026
Description:
***Local Candidates
***Onsite

We are seeking a customer-focused, self-motivated, and team-oriented Public Health Office Assistant to perform vital clerical and administrative functions within a public health clinic setting. This role supports daily clinic operations including patient intake, scheduling, records management, and coordination of services. Candidates should be willing to travel within the local region as needed.

Schedule: Monday Friday, 8:00 AM 4:30 PM CST (37.5 hours/week)

Key Responsibilities
• Patient Scheduling & Intake: Schedule and manage appointments, inform patients of visit requirements, and conduct patient check-in and check-out procedures.
• Customer Service & Calls: Perform patient reminder calls, follow-up calls, and coordinate referrals.
• Demographic & Eligibility Verification: Collect and update client demographic information; review documentation to determine eligibility for federal and state assistance programs.
• Data & Software Management: Input and retrieve data accurately across multiple health management information systems.
• Fiscal Responsibility: Process cash drawer transactions and perform end-of-day balancing.
• Patient Communication: Inform clients of their rights and responsibilities regarding program participation.
• Medical Records & Compliance: Obtain necessary prior authorizations from insurers and ensure proper documentation before releasing medical information or rendering services.
• Dental & Clinic Support: Scan and index records into the electronic dental record system; compile necessary forms to ensure efficient clinic workflow.
• Professional Environment: Maintain a positive, constructive, and cooperative work environment.

Minimum Qualifications
• Education: High School Diploma or equivalent.
• Experience: Minimum of two (2) years of full-time experience in customer service delivery, clerical, or administrative office work.
o Education Substitution: Accredited college or university coursework may substitute for required experience on a year-for-year basis (up to a maximum of 2 years).
• Requirements:
o Valid driver’s license.
o Must successfully pass a comprehensive state/federal criminal background check.

Required / Desired Skills
• High School Diploma or GED Required - 1 Years
• Clerical / Office Support Experience Required - 2 Years
• Customer Service Experience Required - 2 Years
• Valid Driver's License Required - 1 Years
• Patient Registration & Scheduling Required - 1 Years
• Health Management Information Systems / EHR Required - 1 Years
• Cash Handling & Drawer Balancing Required - 1 Years
• Insurance Prior Authorization & Verification Required - 1 Years
• Electronic Dental Record (EDR) Indexing Required - 1 Years
• State / Federal Assistance Program Eligibility Review Required - 1 Years